Whether its 2015, 2016, or 2017 – it feels like each year is the definitive year for peak technological advancement. However, with statistics including: 70% of enterprises expecting AI implementation, 43% of companies increasing their IT budget, and 62% of tech industry workers getting raises from employers; it is shaping up that 2018 is the year for big technological developments.
Let’s explore 2018’s top 6 technological trends, with most of which is enabled by AI, Machine Learning, IoT, and other crucial data-driven elements.
1. Robots in the workplace
- The benefits to having automated workers are almost as limitless as their functions.
- Lower costs relative to their human counterparts, with cheaper robots on the rise due to technological developments.
- With integration of AI and Machine Learning, the capabilities of robots handling more complex tasks are increasing.
- Robots, by and large, perform with more accuracy, speed, and strength, while making less errors.
- Capable of carrying out monotonous tasks for long periods of time. With good preventive maintenance services, the cost and inconvenience of repairs and replacements is kept to a minimal.
2. Automated Customer Service
- Big changes are coming to the service industries. From automated voice response to self-services, these automated offerings will improve your user experience.
- Robotic receptionists allow for digitization of the hospitality industry. This promotes efficient scaling as you get more customers to your doorstep.
- Enhances retention of customers with increased predictability and reliability of quality service methods.
- Integrate Natural Speech Processing (NLP) increases ROI for companies that have a firm understanding of its capabilities. Using NLP to detect speech pattern to analyze customer feedback in routing tickets or other communications.
- The need for food production is ever relevant. The development of smart devices, sensors, and IoT enabled technologies will pave the way for profitable crop yields.
- Aerial satellite can efficiently analyze the landscape with color-coded sensors, soil mapping, and weather predictions.
- Improved agriculture advancements lead to more focused specialization, leading to larger returns on production.
- Big data is utilized on advanced farms to enable better planting tools and harvest monitoring.
4. Smart Building
- Check out our blog here if you wish to know more about home automation. These are some of benefits to having an automated building:
- Sensors can aggregate data on a unit’s status and apply predictive maintenance to ensure that your building stays up to date and safe.
- Data can also be analyzed to configure the best energy-efficient option for your home – saving you hard-earned money!
- Presence detection technology offers a convenient lifestyle with smart sensors capable of automatically turning off lights or adjusting temperature.
5. Autonomous Taxis
- Unfortunately, car-related accidents accounts for a substantial amount of deaths in America. With the release of self-driven vehicles, this amount will take a nosedive.
- Big ride-sharing companies like Uber and Lyft are focusing investments into autonomous cars in light of advancements in the auto-industry.
- CNBC reports that General Motors plans on launching autonomous ride-sharing services in 2019. No doubt, this will create competition amongst ride-sharing companies.
6. Crime Prevention
- With great potential to generate value from technological developments, comes great potential for fraudulent practices.
- Data-leakage is often feared by enterprises. With insights on how to detect and prevent data breaching, companies can fight back against hackers.
- Internal breaching of data can also be mitigated with proper cyber-security. Detecting unauthorized access, transmission, or usage of data will prevent employees distributing company plans to competitors.
- Cyber-security insurance policies offers coverage for most of these concerns but there will still need to be a continual adaptation of policies to technological risks.